ADAM product policy
Refund Policy
Last updated: August 21, 2026
60-day money-back guarantee
According to the product operator, a customer who is not satisfied with ADAM may request a full refund of the purchase price within 60 days of the order.
How refunds are processed
ADAM is sold through Explodely, described as the retailer and Merchant of Record. The product operator states that Explodely processes payments and handles refunds under this policy.
Requesting a refund
Within the 60-day window, a customer can email [email protected] with the purchase email and order number. The operator states that approved refunds are issued to the original payment method and may take several business days to appear, depending on the bank or card issuer.
What is covered
The stated 60-day guarantee applies to the ADAM purchase and to add-on offers purchased during checkout, each measured from its own purchase date. Refunding one item does not automatically refund other purchases.
After a refund
When a refund is issued, access to the related ADAM product, bonuses and member area is removed. The policy asks customers to stop using and delete downloaded materials related to the refunded product.
Billing concerns
The product operator asks customers to contact support before requesting a chargeback: [email protected].